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Your Name

[your address]
Phone No.: 0912345678    Email: [email protected]

PERSONAL SUMMARY

An experienced sales assistant who enjoys client interaction, working on a shop floor and selling to the public. Articulate with excellent negotiating skills and an ability to provide a highly personalized service to customers. Able to make sure that goods are attractively displayed and confident enough to assist unsure customers with product selection.

Looking to continue a career as a sales assistant with a suitable position in a retail environment.

WORK EXPERIENCE

Retail Department Store  – Coventry 
SALES ASSISTANT          June 2014 - Present

Working in a retail environment providing exceptional customer service and demonstrating product knowledge to maximize sales. Responsible for greeting customers with a smile and creating a friendly, welcoming atmosphere and providing them with detailed merchandise information and advice.   

Duties:

  • Providing information to customers to help them select the best products.
  • Take cash from customers and process transactions accurately & efficiently.
  • Keeping up-to-date with all current promotions within the store.
  • Identifying customers who need assistance on the shop floor.
  • Operating the till and accurately counting and reconciling the till float.
  • Being alert to thefts and fraudulent bank notes, cheques or credit cards.
  • Accurately processing all methods of payment.
  • Making sure the store is clean, tidy and safe at all times.
  • Identifying sales opportunities & trends & highlighting these to Sales Managers.
  • Working as part of a team and assisting colleagues when necessary.
  • Taking delivery of stock from suppliers or warehouse and storing appropriately.
  • Greet customers and ascertain what each customer wants or needs, without being overbearing.


KEY SKILLS AND COMPETENCIES

  • Having a friendly & professional manner.
  • Able to commit at short notice to overtime during busy trading periods.
  • Aware of brand marketing, pricing and positioning.
  • A proactive and passionate attitude towards sales.
  • Have the ability to listen to the customer’s needs.
  • Immaculate presentation, always well smartly dressed.
  • Knowledge of cataloging and inventory techniques.
  • Physically fit and able to walk around for long periods as well as do lifting.


ACADEMIC QUALIFICATIONS

University of …
Bachelor of Commercial     2010 - 2014


REFERENCES 

Available on request.

AREAS OF EXPERTISE

Customer care & service

Brand marketing

Dealing with customer complaints

Query resolution

Stocking merchandise

Commercial awareness

Sales

PROFESSIONAL

GNVQ in Retail and Distributive Services

First Aid qualified

 

PERSONAL SKILLS

Plenty of stamina

Smart appearance

Communication skills

 

Mẫu CV Kinh Doanh - Trợ Lý Kinh Doanh Bằng Tiếng Anh

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